gilkes service

Gilkes has a renowned history that spans three centuries in the supply of high quality water turbines and their control systems. At Gilkes we don’t want our involvement to end at the point of equipment supply; Gilkes will be there to assist our customers throughout the full life term of the equipment.

Any downtime is costly to the customer and Gilkes can assists when required with office based engineer support, supply of original spare or emergency response of sending an engineer to site.

reduce unplanned downtime

  • Long-term preventative maintenance contracts
  • Site surveys & condition assessment
  • Replacement turbine components
  • Breakdown assistance & repair
  • 10 mobile service personnel
  • Office based engineering support
  • 4 dedicated UK service centres

Service Contracts

It is our recommendation that once your scheme is commissioned and in operation, you ensure the plant is covered with a preventative maintenance contract. This optimises generation over the asset’s life and aims to reduce the risk of costly, unplanned downtime.

We have a range of service packages available for UK schemes that have been designed to suit the different requirements of our customers and their hydro installations.

All Service Packages Include:

Annual inspection (mechanical & electrical) & written report. This is the main inspection of the year and for run-of-river schemes, will aim to be completed during the drier months of the year. The turbine will be thoroughly inspected; internally as well as all major clearances and components, with condition recorded throughout. This inspection will also cover a condition inspection of all mechanical and electrical equipment including:

Our 3 service levels include the following additional cover:

GILKES GOLD 

  • Interim 6 month inspection (mechanical & electrical) & written report
  • Gilkes service engineer to visit site once a month and ensure the lubrication schedule is in order and up to date
  • Perform a monthly review of the HMI data to ensure the machine is in optimum condition
  • Web monitoring (Subject to suitable HMI and broadband access)
  • Out of hours telephone response support
  • 7 days a week call outs
  • Fixed labour costs for unplanned work
  • Fixed markup on service consumables

GILKES SILVER 

  • Interim 6 month inspection (mechanical & electrical) & written report
  • Out of hours telephone response support
  • 7 days a week call outs
  • Fixed labour costs for unplanned work
  • Fixed markup on service consumables

GILKES BRONZE 

  • Fixed labour costs for unplanned work
  • Fixed markup on service consumables

OUR UK SERVICE CENTRE LOCATIONS

Head Office & International Service Centre
Canal Head North
Kendal, Cumbria
LA9 7BZ

Invergordon Service Centre
Unit 10 Clayton Court
Castle Avenue Industrial Estate
Invergordon
IV18 0SB, Scotland

Fort William Service Centre
Unit 8 Ben Nevis Industrial Estate
Fort William
PH33 6PR, Scotland

Callander Service Centre
Unit 3, Geisher Road
Lagrannoch Industrial Estate
Callander
FK17 8LX Scotland

make an appointment

To make an appointment for an onsite assessment of your requirements please contact the service team. For more detailed contact information visit our contact us page. T: +44 (0)1397 600 500 E: service@gilkes.com

Contact Us