Investing for the future
Gilkes require an IT Helpdesk Administrator for the expanding IT department.
Reporting to the IT Network & Systems Manager you will provide the first point of contact for the IT department, handling all incoming calls and monitoring incoming requests on the IT Helpdesk System, resolving incoming queries via remote support tools and escalating to higher tier support where appropriate. The ideal candidate should have good customer service skills with excellent written and verbal communication.
They should also have a good base knowledge of:
This is an ideal position for someone wanting to break into the field of IT, experience and qualifications are desirable but not necessary if the candidate can demonstrate a good understanding of basic desktop troubleshooting and general IT knowledge. We would consider applications from College students wishing to study for an apprenticeship scheme.
Deadline for Applications: 31st October 2014.
Please apply in writing including a CV to: Sheila Jones, Canal Head North, Kendal, Cumbria LA9 7BZ or email: email@example.com
Gilbert Gilkes & Gordon Ltd (Gilkes) has been in existence for 160 years. We operate out of our Head Office in Kendal, Cumbria where we design and engineer cooling pumps for high horsepower diesel engines and design, install and commission hydroelectric generation systems. We have a long and proud history of both engineering and manufacturing. We have always been passionate about innovation and engineering and believe in the inherent competence and integrity of British Engineering.
It is against this background that Gilkes seeks to recruit engineers to work in both our Pump and Hydro departments. If you fall into any of the categories below and are interested in joining Gilkes for a varied and exciting career in engineering, please get in touch.
(a) Experienced mechanical or electrical engineers who are either BTech, HND/HNC or Degree qualified who are looking to further their career in engineering. Gilkes offer the opportunity of a variety of responsibilities, interesting projects, further training and international travel.
(b) Engineering (electrical, mechanical or electronic) undergraduates in their final year at university. Gilkes will welcome approaches from undergraduates who are interested in pursuing a career in engineering. Gilkes offers interesting projects, the potential (and encouragement) for further training and development and will push the individual to attain Chartered status. Gilkes offers a competitive salary, a generous pension scheme and a joining bonus that is designed to make a significant contribution to the final year's costs at university.
(c) Those at school or college undertaking either ‘A' levels, BTech or HND/HNC qualification in engineering, mathematics or science subjects. Gilkes is looking to recruit 17 or 18 year olds nearing the end of their secondary education and interested in a career in engineering.
Gilkes will provide the appropriate training and support to enable the individuals to develop as engineers with the ultimate objective of achieving Chartered status.
Each person joining the scheme will be given a mentor within Gilkes who will provide help and support throughout their training. To contact Gilkes please email Sheila Jones (firstname.lastname@example.org) with a brief CV and an indication of what your aspirations are in joining Gilkes.